SMS Consent and Opt-In Flow

Last updated April 30, 2026

Trinity Construction Co, Inc. operates an SMS notification program for its customers, powered by GX Web Studio (Build and Grow Capital LLC). This page documents how customers provide express consent before receiving SMS messages from Trinity Construction.

Who Sends the Messages

Messages are sent in Trinity Construction's name. GX Web Studio operates the underlying messaging infrastructure as Trinity's service provider. The messages identify Trinity Construction as the sender so customers always know who is contacting them.

How Customers Opt In

Trinity Construction collects express written consent before any SMS messages are sent. There are two methods by which a customer may opt in.

Method 1: Signed Service Agreement

1. Trinity Construction presents a written service agreement to the customer before work begins.
2. The agreement contains a dedicated SMS Communications Consent clause (sample shown below).
3. The customer's signature on the agreement constitutes express written consent to receive SMS messages from Trinity Construction.

Sample SMS Consent Clause

“By providing your phone number, you consent to receive SMS messages from Trinity Construction and its service providers, including appointment confirmations, reminders, service updates, and a post-service review request. Message frequency varies (typically 1 to 4 messages per service interaction). Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not required for purchase.”

Method 2: Online Contact Form

1. The customer fills out the contact form on https://trinityconinc.com.
2. The form includes a clearly visible, unchecked SMS consent checkbox positioned next to the phone-number field.
3. The customer must affirmatively check the box to opt in. Pre-checked boxes are not used.
4. Submitting the form with the box checked constitutes express written consent to receive SMS messages from Trinity Construction.

Sample Online Form Checkbox Language

“I agree to receive SMS messages from Trinity Construction regarding my inquiry, appointment confirmations, reminders, and a post-service review request. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out. See Trinity Construction's Privacy Policy.”

What Messages Customers Receive

After opting in, a customer may receive any of the following message types:

• Form submission confirmations
• Appointment booking confirmations
• Appointment reminders (the night before or the morning of)
• Service updates related to the customer's project
• A post-service review request
• Up to one or two follow-up review reminders if there is no response

Message frequency typically ranges from 1 to 4 messages per service interaction.

How to Opt Out

A customer may opt out of SMS messages at any time by replying STOP to any message. Opt-outs are processed immediately and the customer will not receive further messages from the program. Reply HELP at any time for support contact information.

Data and Privacy

Mobile phone numbers and SMS opt-in data are not shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support services (such as customer service) strictly to support the customer's project. For full details on how Trinity Construction handles personal information, see our Privacy Policy.

Contact

Data Controller
Trinity Construction Co, Inc.
16800 W Greenfield Ave Ste 119
Brookfield, WI 53005
jerrybreske@trinitypave.com
(414) 552-7384
https://trinityconinc.com

SMS Service Provider
GX Web Studio (Build and Grow Capital LLC)
beau@gxwebstudio.com
(414) 369-2894